Detect is focused on building a user-friendly testing solution for common STDs and Covid-19, while delivering PCR-quality results in minutes for both point-of-care and at home tests.
I was brought on as a product designer to adapt the Detect at-home testing solution for the point-of-care market.
Create a tablet and web-based platform that's versatile enough to accommodate a range of point-of-care testing solutions and workflows.
Simple testing solutions for complex times
During the pandemic, Detect made its mark by introducing a swift, at-home molecular Covid-19 test. This solution gained distinction as one of the pioneering PCR-quality tests to receive FDA Emergency Use Authorization (EUA). Its acclaim came from the fusion of accuracy and user-friendliness in both the application and the test itself.
The design elements, which included a hub, cartridge, and a swab, offered an uncomplicated and intuitive experience. Complementing the kit was an easy to use mobile application that delivered the test results.
Point of care adaptations
Following a reduction in home-based Covid-19 testing, Detect expanded its offering by adding several new tests for the platform. These additions included Chlamydia, Gonorrhea, Strep, and Flu.
The company conducted interviews with facility staff within point-of-care environments to understand the testing workflow.
My involvement started with multiple review sessions with researchers and project managers, and getting a better understanding of the point-of-care market.
Defining requirements
Collaborating closely with Detect's project leads and researchers, we dove into the details of the point-of-care requirements. Our vision was clear: building a platform capable of accommodating up to four hubs, and facilitating a range of tests seamlessly through Bluetooth or WiFi connectivity.
We outlined the software prerequisites for the MVP iteration of the platform and marked down which features would come into play later in the pipeline.
Wire-framing solutions
My initial contribution in the design journey kicked off with producing wireframes for the organization management module of the platform. This approach quickly translated software requirements into visuals, which were effective in presenting to the project's lead developers for technical validation. This phase also helped iron out intricacies such as the interaction between the tablet-based application and the web portal.
Onboarding
Upon client onboarding, an internal Detect admin would construct an organization profile, and invite the site administrator to activate their account. After this step they could invite additional users, who could then conduct tests. The site administrator could create multiple sites, allowing them to build organizational hierarchy, which came in really handy for larger organizations that had a network of sub-facilities.
Hub connectivity
Activating the hub for the first time was a step-by-step process which led them to establish connections for up to four hubs placed within the docking station. Feedback indicated the successful pairing of each hub to the tablet. Following hub pairing, users were directed back to the home screen to initiate their first test.
Testing walkthrough
Conducting tests on the tablet was a breeze, aided by a user-friendly walkthrough that ensured proper execution without skipping any steps. This guided process included four stages, starting with confirming the identity of the test taker – a crucial step for detailed reporting. Then, the journey continued with patient identification, which could be achieved through either scanning a patient's MRN number via an integrated EHR solution or manual entry of the information. The final step in the walkthrough involved scanning or inputting the cartridge ID. Once all data was collected, users would insert the cartridge into any available hub, enabling a Wi-Fi connection between the hub and the tablet. This connection facilitated cartridge reading, and let the user know the test was ready to begin.
Hub statuses
The focal point of the tablet app was the testing dashboard, an interface that displayed real-time hub statuses. These statuses had a range of states which included: Hub available for use, test in progress, a hub is disconnected from WiFi, a firmware update is required, or the test encountered an error. Addressing each state thoroughly, we underwent multiple iterations to fine tune an optimal dashboard design that accommodated all of these states in a card view.
Reporting & insights
Once tests were complete, they found their place under the corresponding testing site associated with the hub. During the exploration phase, we mocked up the idea of including a reporting dashboard, which had various metrics like total tests conducted, user identification, test types, and more. However, to speed up development, we chose to reserve these features for dot releases after the initial launch. Our focus shifted towards presenting just the test results in a table view, yet with the flexibility to filter and organize data over time. This setup allowed administrators to see all completed tests and search for specific results when needed.
Results
My involvement in the project wrapped up in August 2023, just as Detect was preparing for the product's official point of care debut. The end product launched with not only all the anticipated features but exceeded those of major competitors in the field, such as Abbot ID NOW and Cepheid XpertXpress. Detect was offered at an accessible price point, making it an affordable choice for nearly any point-of-care testing facility.